07/25/2025
Dear Utility Customers,
The City of Heron Lake's water billing system has mistakenly issued an overage charge of $40,000.00 to several customers due to issues with our utility software. We are actively working to resolve this problem.
If you received a utility bill for $40,000.00 or more, please stop by City Hall, email us at cityoffice@heronlakecity.org, or call 507-793-2826 to report the issue.
We appreciate your understanding as we handle this matter. Thank you.